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  • What are your delivery methods and costs?
    We deliver within the UK. All shop items are dispatched within 3-5 business days at fixed prices. Custom items are costed via courier, and you will be given options to choose from. We do not profit from postage and packaging; the direct courier cost is passed on to you. Free delivery is offered for all items over £400.
  • How are Riviere Woodworks products made?
    All my products are handcrafted with great care and attention to detail. When you purchase from Riviere Woodworks, you are investing in quality craftsmanship.
  • What is your returns policy?
    In the unlikely event that you are not 100% happy with your product, I will refund your item if it can be returned in its exact condition and returned in suitable packaging within 10 days of purchase. I am unable to refund the cost of return postage. If you are dissatisfied with your purchase I would ask that you get in touch as quickly as possible. This has never happened to date!
  • How long does it take to build a custom order?
    The time required to build a custom order depends on the specifics of your request. We will discuss your enquiry immediately and provide an estimated timeline based on your needs.
  • Do you have a workshop I can visit?
    Unfortunately not at present. That will be phase II of my dream! I do attend local markets in the Nottinghamshire / Derbyshire area if you happen to be local.
  • Do you use only live-edge wood for your products?
    We craft items from live-edge wood, which includes both specialist hardwoods and common softwoods. Softwood is a more affordable option, which is why my products vary in price. However, all timber is carefully selected to ensure quality.
  • Do you offer local delivery?
    If you live within the Nottingham / Derby area I am happy to discuss free collection at a convenient time.
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